Your Data Security

Privacy Policy

This Privacy Policy explains how Rosa Rosas Vintage collects, uses, and protects your personal information when you visit our website or make a purchase. We are committed to providing a safe, secure, and transparent shopping experience in compliance with the General Data Protection Regulation (GDPR).

1. Who We Are

Rosa Rosas Vintage is a registered business operating in the Netherlands.

• Store Name: Rosa Rosas Vintage
• Address: Rietwijkerstraat 33 H, 1059 VW Amsterdam, Netherlands
• Email: support@rosarosasvintage.com
• Phone: +31 20 617 5148

2. Information We Collect

We collect information necessary to process your orders and improve your shopping experience.

• Personal Data: Name, email address, phone number, billing and shipping addresses, and order history.
• Usage Data: IP address, browser type, device information, and website usage data collected via cookies.
• Payment Data: Payments are processed securely via Stripe. Rosa Rosas Vintage does not store or have access to your full credit card or bank account details.

3. How We Use Your Information

Your data is used solely for legitimate business purposes, including:

• Processing and delivering your curated vintage clothing.
• Managing payments and preventing fraudulent transactions via secure processors.
• Providing customer support and order status updates.
• Complying with Dutch tax and legal obligations.
• Improving our website functionality and user experience.

4. Sharing Your Information

We only share personal data with trusted third-party service providers necessary to operate our business:

• Shipping Partners: To deliver your orders to your doorstep.
• Payment Processors: (Stripe) to securely handle transactions and any additional secure payment options available at checkout.
• Service Providers: Website hosting and analytics tools (like Google Analytics) to help us understand how customers use our site.
• Legal Authorities: When required by law or to protect our legal rights.

5. Cookies

Our website uses cookies to enable core functionality (like your shopping cart), analyze traffic, and support our marketing efforts. You can manage or disable cookies through your browser settings, though this may affect certain features of the website.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, such as maintaining tax and accounting records as required by Netherlands law or providing ongoing customer support.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal information:

• Access the personal information we hold about you.
• Request that we correct inaccurate or incomplete data.
• Request that we delete your personal information (subject to legal retention requirements).
• Opt-out of marketing communications at any time.

To exercise these rights, please contact us at support@rosarosasvintage.com.

8. Security

We take your security seriously. We protect your personal data using SSL (Secure Sockets Layer) encryption and maintain appropriate technical safeguards to ensure your information is handled safely.