Shipping Policy
This Shipping Policy explains how and when orders are processed, shipped, and delivered when purchasing from Rosa Rosas Vintage. Our goal is to provide clear and transparent information so customers can shop with confidence.
Shipping Location & Cost
We currently ship within the Netherlands only. If shipping availability expands in the future, we will update this page accordingly.
| Shipping Location | Cost | Condition |
|---|---|---|
| Netherlands (Domestic) | Free Shipping | No additional charges at checkout |
Order Cut-Off Time
To ensure your vintage items are dispatched promptly, we follow a strict schedule:
- • Order Cut-Off Time: 5:00 PM (GMT+01:00) Central European Standard Time (Amsterdam).
- • Orders placed after this time will be processed on the following business day.
Shipping Timeframes
| Stage | Estimated Timeframe |
|---|---|
| Processing Time | 0 – 1 Business Day |
| Transit Time | 2 – 3 Business Days |
| Total Delivery Time | 2 – 4 Business Days |
Please Note: All processing and transit times refer to business days (Monday – Friday), excluding weekends and public holidays.
Shipping Carriers & Tracking
Orders are shipped using reliable local carriers, including PostNL and DHL.
After your order has been dispatched, we will send you a tracking link. You can use this link to monitor your shipment and check the latest delivery updates.
Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact us as soon as possible. We will work with the carrier to resolve the issue and ensure you receive assistance promptly.
Returns & Exchanges
We accept returns for eligible items within the timeframe stated on our Returns & Refunds Policy page. Items must be unused, in original condition, and meet the return requirements outlined there.
Visit Our Store
You are welcome to shop in person at our Amsterdam boutique and explore our curated vintage collection.