Terms of Service

These Terms of Service govern your use of the Rosa Rosas Vintage website and all purchases made through our online store. By accessing our website or placing an order, you agree to these terms.

1. Company Information

Rosa Rosas Vintage is a registered business operating in the Netherlands.

• Legal Business Name: Rosa Rosas Vintage
• Address: Rietwijkerstraat 33 H, 1059 VW Amsterdam, Netherlands
• Email: support@rosarosasvintage.com
• Phone: +31 20 617 5148

2. Use of Our Website

You agree to use our website lawfully and to provide accurate and complete information when placing an order. We reserve the right to restrict or terminate access to our website in cases of misuse, fraud, or violation of these terms.

3. Product Information & Vintage Disclaimer

We offer a curated selection of vintage clothing and accessories. Please note:

• All items are vintage or pre-owned unless stated otherwise.
• Minor signs of wear (such as slight fading or small imperfections) are part of the unique character of vintage items.
• We strive to photograph and describe flaws accurately. Please review measurements carefully as vintage sizing differs from modern sizing.

4. Pricing & Payments

• All prices are listed in Euros (€).
• Prices include applicable VAT (Value Added Tax).
• Payments are processed securely via our trusted payment providers.
• The price shown at checkout is the final price. We do not charge hidden processing fees.

5. Shipping & Delivery

• Service Area: Netherlands.
• Order Processing Time: 0–1 business day.
• Order Cut-Off Time: 5:00 PM (GMT+01:00) Amsterdam Time.
• Free Shipping: We offer free shipping on all orders within the Netherlands.

For full details on delivery times and carriers, please refer to our Shipping Policy.

6. Returns & Refunds

• Return Window: 14 days from the date of receiving your order.
• Returned items must be unused, unwashed, and in the same condition as received.
• Refunds are issued to the original payment method after inspection.

For instructions on how to return an item, please refer to our Returns & Refund Policy.

7. Intellectual Property

All website content, including images, descriptions, and logos, is the property of Rosa Rosas Vintage and may not be used, copied, or reproduced without prior written permission.

8. Limitation of Liability

Rosa Rosas Vintage is not responsible for delays or failures caused by events beyond our reasonable control (e.g., courier strikes, natural disasters). Our liability is limited to the purchase price of the product.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from these terms shall be handled by the competent courts in Amsterdam.